Frequently Asked Questions
1. What is Uphar Handicrafts?
Uphar Handicrafts is a USA-based online store offering a curated selection of premium, handcrafted Indian home décor, gift items, and traditional handicrafts. We specialize in metal art, wooden decor, marble idols, and cultural showpieces, all sourced directly from skilled Indian artisans.
2. How do I place an order at Uphar Handicrafts?
To order, simply browse our collections at upharhandicrafts.com, select your favorite handmade products, and proceed to checkout. You can shop for home decor gifts, return gifts, and traditional Indian showpieces with just a few clicks.
3. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay for your convenience and secure transactions.
4. Do you offer free shipping in the USA?
Yes, we offer free standard shipping across the USA on orders above $100. For orders under $100, a nominal shipping fee will be applied at checkout.
5. How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery time is usually 3–7 business days within the USA. You'll receive a tracking number once your order is shipped.
6. Do you ship internationally?
Currently, Uphar Handicrafts ships only within the United States, but we plan to expand international shipping options soon.
7. What is your return policy?
We offer a 7-day return window for unused products in original condition. For full return terms, please visit our Returns & Refund Policy page.
8. Can I track my order?
Yes. Once your order ships, you will receive a tracking number via email. You can track the status on our website or via the shipping provider’s site.
9. Do you offer bulk order discounts?
Absolutely! We offer special pricing for bulk orders, corporate gifts, wedding return gifts, and event décor. Please reach out to us at support@upharhandicrafts.com for a custom quote.
10. Can I request custom-made items?
Yes, we accept custom orders for corporate gifting, bulk event decor, and select handcrafted items. Contact us directly to discuss your design or quantity needs.
11. Where are your products made?
All our products are handmade in India by expert artisans from cities like Jaipur, Delhi, Moradabad, and Varanasi. Every item reflects the beauty of Indian tradition and craftsmanship.
12. What makes Uphar Handicrafts different?
We offer authentic, handmade Indian decor products with quality assurance, cultural richness, and USA-based service and shipping. Our mission is to bring India’s artistic heritage to homes across the USA.
13. How can I contact customer support?
You can reach our team at 📧 support@upharhandicrafts.com or 📞 +1 (669) 732-1304. Our support hours are Monday to Friday, 10 AM to 6 PM (PST).